Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.

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Cheryl Base

Customer Service Representative
I joined the clinic in 2012. My favourite thing about the clinic is the relationships that we build with our clients and the high standard of medicine that we provide. To choose one thing I love most about my job is hard to pin down to just one thing. There are so many things I love about my job: meeting and greeting our clients, shaking paws and sharing cuddles with our patients, as well as working with such a passionate and dedicated team. I have a yellow Labrador named Becky, that I have trained to steal the remote control from my husband when he is not looking, so we can watch what we want on television. Becky will also bring me the box of tissues, portable phone, my iPad and when necessary, a roll of toilet paper (and she doesn't even get it slobbery). Becky is my constant companion, never leaving my side, especially after a couple of surgeries kept me sidelined and housebound for extended periods of time. Becky has earned three Canadian Kennel Club Obedience titles but had to retire after a broken bone in her foot. We are now hoping she will help us train our new puppy, another yellow Labrador named Carrlee. I also have two kitties that I adopted from the Caledon Animal Shelter, Harley and Oliver. My fur babies make me smile, each and every day.

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Separation Anxiety in Dogs

How do I know if my dog's problem is due to separation anxiety? Separation anxiety describes dogs that usually are overly attached or dependent on family members. They become extremely anxious and show distress behaviours such as vocalization, destruction, or house soiling when separated from the owners.

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Last updated: May 29, 2020

Dear Clients,

With recent changes to restrictions on businesses, we are pleased to advise that effective May 19, 2020 some restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.

1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY

This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!

2. SAFETY MEASURES TO KEEP EVERYONE SAFE

3. ONLINE CONSULTATIONS ARE AVAILABLE

If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

4. OPERATING HOURS

We are OPEN with the following hours:

- Monday: 8:00 am - 6:00 pm
- Tuesday: 8:00 am - 8:00 pm
- Wednesday: 8:00 am - 6:00 pm
- Thursday: 8:00 am - 8:00 pm
- Friday: 8:00 am - 6:00 pm
- Saturday: 8:00 am - 2:00 pm
- Sunday: CLOSED

Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!

- Your dedicated team at North Hill Animal Hospital