We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
The gift-giving time of year is fast approaching and we all want to get that “something special” for the ones we love. Every year we see new puppies and kittens given as gifts for Christmas. Often these ‘gifts’ are greeted with joy, appreciation and excitement. Sometimes, they are not.
My advice if you are thinking of getting a pet or giving a pet for Christmas is …. Don’t. Wait until after the holidays and have a discussion with the intended recipient of your generosity to ensure they really want the responsibility of a new dependant family member.
This website has been put together by a number of veterinarians at the Ontario Veterinary College and has some great resources concerning adding a pet to your or someone else’s family. Behaviour tips, cost of ownership, socializing your cat and dog are all addressed on this website. Reviewing the information presented will give you an indication of what is involved in pet ownership so you can make an informed decision.
Again, I would suggest you wait until after the holiday season and let me be the first to congratulate you on the addition of a four-legged furry family member to your, or a loved one’s life.
How do I know if my dog's problem is due to separation anxiety?
Separation anxiety describes dogs that usually are overly attached or dependent on family members. They become extremely anxious and show distress behaviours such as vocalization, destruction, or house soiling when separated from the owners.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 19, 2020 some restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call 905.857.5057. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are OPEN with the following hours:
- Monday: 8:00 am - 6:00 pm - Tuesday: 8:00 am - 8:00 pm - Wednesday: 8:00 am - 6:00 pm - Thursday: 8:00 am - 8:00 pm - Friday: 8:00 am - 6:00 pm - Saturday: 8:00 am - 2:00 pm - Sunday: CLOSED
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at North Hill Animal Hospital