We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.


Cat Dental Care

We brush our teeth to keep our teeth clean. Cats in the wild “brush their teeth” when they hunt. Our cats who live with us need us to help care for their teeth since they eat prepared food, which does not help to clean their teeth. The build-up of plaque and tartar which causes ‘dirty teeth,’ places our cat’s health at risk.

What is involved in a dental cleaning procedure?

For a cat to have a dental procedure, they require a general anesthetic. That means they need to have fasted and dropped off for a morning admit time. Once in the hospital, they are examined and an IV catheter is placed. After that, they are given a premedication, which includes a pain medication and a sedative. When they are ready, they are given an induction agent, which puts them in a sleepy state, so they can be intubated. Once intubated, they are hooked up to oxygen and general anesthetic gas. They are then hooked up to a monitoring equipment. Once sleeping, pictures are taken of their teeth, then the technician will clean every tooth above the gumline, once finished, dental radiographs are taken of every tooth. The doctor examines the x-rays and then will chart (measure the pockets around each tooth). Once that is complete, the doctor will know if there are any extractions needed. If there are extractions needed, the owner will receive a phone call to discuss, then the doctor will proceed with extractions. Once finished, or if no extractions are needed, the doctor will clean every tooth below the gumline. Then the technician will polish each tooth, take pictures, give pain medication and then wake up the patient.

What are signs of dental problems in cats?

Sometimes it is hard to notice dental problems in cats. They are very stoic and hide their pain very well. Some subtle signs would be bad breath, or chewing different than they use to. If progressed far enough, they may only eat canned food and drool. The best way to know if your cat has a dental disease is to have them checked by a veterinarian annually.

Are some breeds more susceptible than others?

Purebred cats tend to be more susceptible to dental disease, but all cats can be affected by a dental disease at some point in their lives.

What is feline tooth resorption?

Feline resorptive lesions are a common problem in cats. The tooth will start to resorb, starting at the enamel then the dentin and then, to the pulp cavity.


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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Wednesday, March 18, 2020:

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 905-857-5057. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan. If you do not have a cell phone please knock our door to let us know you have arrived and then return to your vehicle.

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.

3. If you are ordering food or medications, please allow 3-5 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.

4. For the time being, we are not accepting cash as payment. Instead, we are taking payments over the phone.

5. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at North Hill Animal Hospital