Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
February is National Pet Dental Health month. During February the focus revolves around the teeth of our pets. Dogs and cats can and often do suffer from the same maladies we do including dental disease. According to the American Animal Hospital Association, 85% of pets over 5 years of age have periodontal disease. Periodontal disease […]
Happy New Year! At North Hill, we are excited to get underway with 2015 as we have lots of fun and educational things planned for the upcoming year. To kick off the New Year we are starting with our Dental Health Focus, from beginning of February until the end of March. What does this mean […]
The Cause of Stinky Breath in Pets With 2015 being new and exciting we focus more on our health. For good reason. Health is important. Without good health life in general can be tougher than it already is. Fitness, optimal weight, good oral hygiene are all great things to focus on. By focusing on these […]
“Get to know Jack through his mothers’ eyes” Jack is our 5 year old Labra-Doodle. Jack is a wonderful and quirky companion. He can be very friendly and then sometimes very aggressive especially towards other dogs big or small. Jack loves socks clean or dirty and he will unpack them out of anyone’s bag or […]
How do I know if my dog's problem is due to separation anxiety?
Separation anxiety describes dogs that usually are overly attached or dependent on family members. They become extremely anxious and show distress behaviours such as vocalization, destruction, or house soiling when separated from the owners.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 19, 2020 some restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call 905.857.5057. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are OPEN with the following hours:
- Monday: 8:00 am - 6:00 pm - Tuesday: 8:00 am - 8:00 pm - Wednesday: 8:00 am - 6:00 pm - Thursday: 8:00 am - 8:00 pm - Friday: 8:00 am - 6:00 pm - Saturday: 8:00 am - 2:00 pm - Sunday: CLOSED
NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at North Hill Animal Hospital