Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Have you ever watched your cat yawn? It’s contagious and usually makes me yawn too. Before our respective yawns are finished, I always try to have a good look in my cat’s mouth. There are other ways to ‘have-a-look’ but this is the easiest. Holding my cat’s head and lifting the lip is another great […]
In a previous blog I talked about how infected gums become red and sore and how by examining your cat’s mouth gingivitis can be noticed and corrected. Some cats go way beyond gingivitis and the redness in their gums can be life threatening. To recap from a previous post, plaque is deposited every day on […]
Dental homecare for your pet is very important; luckily there are many ways we can do this. Brushing our pet’s teeth is the best option when coming to home dental care. This should be done with a pet specific toothbrush, and pet specific toothpaste, which comes in yummy flavors like chicken and beef. We should […]
As your dog starts to age you may start to see tartar accumulate on their teeth and at your vet visit we probably recommended brushing their teeth. Easier said than done right? Well this blog is going to take you step by step to teach you how to teach your pet to let them brush […]
Itchy ears, broken legs, vomiting and diarrhea, these are easily recognized illnesses in our pets and when we see them there is no hesitation in seeking professional care to help are four legged loved ones get better. Dental disease, on the other hand is often not easy to recognize. Disease in the mouth is as […]
How do I know if my dog's problem is due to separation anxiety?
Separation anxiety describes dogs that usually are overly attached or dependent on family members. They become extremely anxious and show distress behaviours such as vocalization, destruction, or house soiling when separated from the owners.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 19, 2020 some restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call 905.857.5057. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are OPEN with the following hours:
- Monday: 8:00 am - 6:00 pm - Tuesday: 8:00 am - 8:00 pm - Wednesday: 8:00 am - 6:00 pm - Thursday: 8:00 am - 8:00 pm - Friday: 8:00 am - 6:00 pm - Saturday: 8:00 am - 2:00 pm - Sunday: CLOSED
NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at North Hill Animal Hospital