We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

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cat scratching

New Product Focus – Feliway Feliscratch to Prevent Destructive Scratching

Scratching is normal and healthy behaviour for cats. Not only can cats sharpen their claws, shed the outer sheath of the nail, exercise the muscles of the forelimbs and spine and facilitate stretching, it is also a means to communicate with other cats.

cat

Recognizing the Normal in Your Cat’s Routine

Cats are interesting creatures. They either enjoy the touch of their human and are extremely friendly, or they don’t like to be touched at all (especially that belly – beware the belly) and are friendly to a certain extent, if at all.

hot dog

Summer Heat Can Kill

There have been many reports of dogs and children being left in cars in recent years, some with devastating results, destroying families and taking lives.

cannabis dog

Pets and Cannabis

With the legalization of marijuana coming soon there is more interest from pet owners and veterinarians in using medical marijuana for dogs and cats. Besides the legal issues veterinarians face with prescribing medical marijuana, there are also issues with a lack of scientific data supporting its use in pets.

Chocolate Puppy

The Sweet Killer

Sugar-free is never the best for our dogs. We often look for sugar-free items which help with the waistline since these products still taste sweet despite the lack of sugar.

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The Cuterebra Parasite

The ‘Other’ bug under the skin.

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Wednesday, March 18, 2020:

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 905-857-5057. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan. If you do not have a cell phone please knock our door to let us know you have arrived and then return to your vehicle.

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.

3. If you are ordering food or medications, please allow 3-5 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.

4. For the time being, we are not accepting cash as payment. Instead, we are taking payments over the phone.

5. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at North Hill Animal Hospital