We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.


Puppy Vaccinations

When puppies are born, they become immune to some diseases after they suckle the first milk or ‘colostrum’ from their mothers. This protection lasts only 8-10 weeks. Vaccines are started for puppies at 6-8 weeks of age, so they can develop their own protection against disease, as the ‘maternal’ protection wears out. A second vaccination at 12 weeks and a third at 16 weeks, ensure puppies have as complete protection as possible.

What vaccinations do you offer to new puppies?

All puppies start with the first booster of core vaccines. The second booster is a repeat of the core vaccines and at that time, a leptospirosis and bordetella vaccine are given (if required). The final vaccine is again a core vaccine, plus a rabies vaccine and the second leptospirosis vaccine.

Why is it important to properly vaccinate your puppy?

The protection a puppy gets from his or her mother lasts only 8-10 weeks. If puppies do not develop their own antibodies (which fight disease), they are at risk of contracting serious, life-threatening and expensive diseases.

What is an appropriate schedule for puppy vaccinations?

A puppy’s first booster is given when they are 6-8 weeks old. The second booster is given 4 weeks, later when they are 10-12 weeks, with the final booster given at 14-16 weeks of age.

How should you prepare your puppy for its first vaccination visit?

Collecting all the medical information that is available for your puppy, such as any vaccines already given and including any medications which have been administered, will benefit your health care team to provide the best possible medical care and advice. Please bring a fresh poop sample, (about the size of a sugar cube), to your initial visit, so that we can check for internal parasites, and also let us know what type of food your puppy is eating, and how much a day.


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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Wednesday, March 18, 2020:

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 905-857-5057. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan. If you do not have a cell phone please knock our door to let us know you have arrived and then return to your vehicle.

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.

3. If you are ordering food or medications, please allow 3-5 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.

4. For the time being, we are not accepting cash as payment. Instead, we are taking payments over the phone.

5. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at North Hill Animal Hospital