Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
There are many products on the market to help combat fleas and ticks, both directly from the veterinarian and off the shelf from the store. When the cost is high on the products available through the veterinary office, why not reach for an inexpensive shampoo found in the pet aisle of the store? Flea and tick shampoos only work if the chemicals come into direct contact with fleas and ticks that are present on the dog at the time of the bath. Also, any flea eggs coming into contact with the shampoo will be unable to hatch. The key point here is that it has to contact the parasite directly. It would be inadvisable to use these shampoos in and around your dog’s eyes and mouth. This means that any fleas or ticks on the head would not be killed.
In addition, these shampoos are very harsh on the skin and therefore, can only be used every six weeks. With no residual action after the use of the shampoo on a single day, the pet could potentially get another flea or tick the very next day. Without being able to treat for another six weeks, the pet would suffer in the meantime. Not to mention, the parasites being able to infest your home when they come in on your dog.
As a result, these over the counter flea and tick shampoos work, but not effectively. Previously, these shampoos were all that was available within the veterinary community to rid our pets of these parasites. Thankfully, we now have other options available to us which are more practical, effective and safe for your dog. The product’s that we recommend are either applied directly to the skin in a small area, or we have chewy treats which are given every 1-3 months, depending on the product to help aid in both the prevention and treatment of fleas and ticks. No one wants a ‘ticked’ off dog!
How do I know if my dog's problem is due to separation anxiety?
Separation anxiety describes dogs that usually are overly attached or dependent on family members. They become extremely anxious and show distress behaviours such as vocalization, destruction, or house soiling when separated from the owners.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 19, 2020 some restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call 905.857.5057. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are OPEN with the following hours:
- Monday: 8:00 am - 6:00 pm - Tuesday: 8:00 am - 8:00 pm - Wednesday: 8:00 am - 6:00 pm - Thursday: 8:00 am - 8:00 pm - Friday: 8:00 am - 6:00 pm - Saturday: 8:00 am - 2:00 pm - Sunday: CLOSED
NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at North Hill Animal Hospital