Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.

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Where to Find a Puppy or Kitten That Suits Your Family Dynamic?

Breeders, shelters and the internet. Where to find a puppy or kitten that suits your family dynamic?

Let’s Get Cats Moving

Keeping your cat active can sometimes be a bit of a challenge.

dog ears

Cleaning Your Dogs Ears

In this two-part video, we discuss the anatomy of your dog’s ears and demonstrate how you can do it yourself with an ear cleaning solution and cotton balls!

Before You Get a Pet

The gift-giving time of year is fast approaching and we all want to get that “something special” for the ones we love. Every year we see new puppies and kittens given as gifts for Christmas. Often these ‘gifts’ are greeted with joy, appreciation and excitement. Sometimes, they are not.

Changes in Your Senior Pets

While in a meeting discussing senior patients it slipped my mind that I even had senior pets. When asked I said no, and then thinking back I realized I actually do, I have 2 senior cats, they are both 12, brothers. It is easy to forget we have senior pets.

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Last updated: May 29, 2020

Dear Clients,

With recent changes to restrictions on businesses, we are pleased to advise that effective May 19, 2020 some restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.

1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY

This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!

2. SAFETY MEASURES TO KEEP EVERYONE SAFE

Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call 905.857.5057. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".

3. ONLINE CONSULTATIONS ARE AVAILABLE

If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

4. OPERATING HOURS

We are OPEN with the following hours:

- Monday: 8:00 am - 6:00 pm
- Tuesday: 8:00 am - 8:00 pm
- Wednesday: 8:00 am - 6:00 pm
- Thursday: 8:00 am - 8:00 pm
- Friday: 8:00 am - 6:00 pm
- Saturday: 8:00 am - 2:00 pm
- Sunday: CLOSED

Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!

- Your dedicated team at North Hill Animal Hospital