We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.


Changes in Your Senior Pets

While in a meeting discussing senior patients it slipped my mind that I even had senior pets. When asked I said no, and then thinking back I realized I actually do, I have 2 senior cats, they are both 12, brothers. It is easy to forget we have senior pets.  Senior, as a definition, varies depending on feline or canine and on the size of the canine. As a rule, cats aged 8-10 are heading into their senior years, small-medium dogs 7-9 years and large dogs 6-8 years are heading into their senior years.

In their early senior years you may not notice any difference, then subtle differences and as they head into their geriatric years the symptoms are usually obvious.

It is important to pay attention to any changes and learn what these changed mean.

  • “Slowing Down”
    • As pets age so do their joints. It can be hard for them to maintain their normal activities and we must learn our pet’s limits.
  • Sore/Stiff After Waking Up
    • It is not “okay” to dismiss this as “my pet is just getting old”. They are doing this because they are in pain, and may require supplements or medications to help ease this pain.
  • Bad Breath
    • Some people think their pet’s bad breath is normal due to ageing, however bad breath is due to bacterial and tartar build-up in your pet’s mouth. A professional dental cleaning to remove the tartar and bacteria is warranted and possible extractions of diseased teeth may be necessary.

There are many changes our pets are going through, we just need to be there to help them age as comfortably and gracefully as possible.

It is important to bring your pet to the Veterinarian for senior blood work and a thorough examination to ensure your senior pet it as healthy as possible.

Until December 15th North Hill Animal Hospital is offering discounts on senior profiles, as well as free nutritional consults when visiting one of our Veterinarians.

Written By: North Hill Animal Hospital



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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Wednesday, March 18, 2020:

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 905-857-5057. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan. If you do not have a cell phone please knock our door to let us know you have arrived and then return to your vehicle.

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.

3. If you are ordering food or medications, please allow 3-5 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.

4. For the time being, we are not accepting cash as payment. Instead, we are taking payments over the phone.

5. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at North Hill Animal Hospital