Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
When we perform a dental exam on a patient, it is usually at the request of a client who has either seen black or brown gunk on the teeth or has had the pleasure of smelling a nasty odour when close to the mouth of their pet.
Both of these concerns are evidence of dental disease and need veterinary attention. It has been proved that the majority of pets have a degree of dental disease by age 3, with some patients requiring extractions due to dental abnormalities, damage or cavities.
During our yearly dental focus, we offer a complimentary dental exam with one of our Veterinary Technicians. At this time they are able to assess the level of disease in the pet’s mouth. However, it is the dental x-rays that tell the full story both above and below the gumline. There is sometimes confusion about when dental x-rays happen and how we conduct those.
If you can imagine going to your dentist and having X-rays. The hygienist will place a small black disc in the side of your mouth, leave the room for a few minutes to take the x-ray and then come back in to remove that disc. The process for taking a dental x-ray with your pet is the same, except that your pet will not be as compliant as you and will not be able to hold that disc in his/her mouth or lie still for us. The only way we can do this is when your pet is under anesthetic during their Dental Procedure.
This is also what makes it difficult for us to pinpoint the exact cost of a dental procedure. We sometimes only find the major problems once those X-rays have been taken and the Veterinarian can fully appreciate what is happening below the gum line.
To get your pet on the way to good dental health and bright, clean smile, call today to book your complimentary dental exam Tel: 905 857 5057.
How do I know if my dog's problem is due to separation anxiety?
Separation anxiety describes dogs that usually are overly attached or dependent on family members. They become extremely anxious and show distress behaviours such as vocalization, destruction, or house soiling when separated from the owners.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 19, 2020 some restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call 905.857.5057. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are OPEN with the following hours:
- Monday: 8:00 am - 6:00 pm - Tuesday: 8:00 am - 8:00 pm - Wednesday: 8:00 am - 6:00 pm - Thursday: 8:00 am - 8:00 pm - Friday: 8:00 am - 6:00 pm - Saturday: 8:00 am - 2:00 pm - Sunday: CLOSED
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at North Hill Animal Hospital