We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
Healthy teeth are as important to our pets as they are to us. We have developed the habit of brushing our teeth and regularly visiting the dentist and these habits keep our teeth healthy and strong. Our pets need help to keep their oral health and it is up to us to do that. In the wild, dogs and cats have no one to help with their teeth and they suffer from broken and diseased teeth, which shorten their lives and causes horrible pain. We at North Hill Animal Hospital enjoy helping you help your pets keep their smiles white, healthy and smelling fresh.
What types of dental care for dogs do you offer at your clinic?
We offer all pets free dental examinations by our experienced veterinary technicians. This appointment will allow you to learn how best to care for your pet’s mouth. We also offer to restore your pet’s smile, by removing any built up tartar. When teeth are diseased and cannot be restored to health, we extract these to allow pain-free chewing. We are associated with the board-certified veterinary dentists who are available for us to refer your pet to, in case a root canal therapy or another advanced dental treatment is needed.
How often should you brush your dog’s teeth?
Just like with our teeth, plaque deposits daily on our pets’ teeth. If not removed, this plaque will harden into yellow or brown tartar. Daily brushing of our pet’s teeth helps to reduce plaque and tartar keeping their smiles white, their breath fresh and their mouths and teeth healthy.
Why is oral and dental health important?
The food that goes into our pet’s mouths helps to determine how healthy they are. The health of their teeth and gums determines how well they can eat that food. A healthy mouth leads to a healthy body. When our pets are healthy they live longer happier lives.
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
The following changes are effective as of Wednesday, March 18, 2020:
1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 905-857-5057. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan. If you do not have a cell phone please knock our door to let us know you have arrived and then return to your vehicle.
2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.
3. If you are ordering food or medications, please allow 3-5 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.
4. For the time being, we are not accepting cash as payment. Instead, we are taking payments over the phone.
5. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.
- Your dedicated team at North Hill Animal Hospital