We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.


Where to Find a Puppy or Kitten That Suits Your Family Dynamic?

Breeders, shelters and the internet. Where to find a puppy or kitten that suits your family dynamic?

Let’s face it, we are all very unique people and what I might think of as the perfect pet, someone else would not even look twice at!!! Finding the right pet to suit your family is an important decision and one that hopefully you will research and take the time to figure out.

It is important to find out if that beautiful husky face and the mounds of hair that come with it is an ideal companion for your new 600sqt condo. Or the Visla, whose gorgeous red coat ripples with energy when it bounds towards you might not be the best fit for your 75 yr old grandmother. There are people who love to run daily, and there are lots of dogs out there who love to work and keep busy, like the border collie, a bundle of energy wrapped up around a non-stop thinking brain!!

Take the time to research and be realistic about what you as a family can really manage. A good breeder can help you here. Good breeders will not allow you to take one of their babies without giving you the opportunity to really think about it, to explore the many scenarios that this particular breed of dog may challenge you with. When breeders ask you to complete purchase questionnaires, it is as much to protect you as it is to protect the dog or cat. There is no worse feeling in the world than having to return a dog to a breeder or shelter because you have discovered that you cannot manage the commitment and maintenance that a dog requires. Not only that, it can be devastating for dogs especially.

It is always a good recommendation to meet both or at least one of the parents. If you are able to go to the kennel or home of the breeder to meet mum and dad and see the puppies all together, this is ideal. You have the opportunity to assess temperament and health of the whole family and to see the environment that the puppies have been raised in. This really is the best way to choose your new family member.

Of course, there are many dogs and cats in shelters across the country, just waiting to find their forever homes. In a world where everyone seems to be breeding pets, whether they should be or not, it is such a travesty to know that these dogs are sitting in kennels just because they are not designed to look a certain way. They have so much to give, and the shelter staff know them fairly well so can give lots of good information into their personalities and fit for your family. They are often already spayed or neutered, vaccinated and microchipped, major additional costs to consider when you purchase a puppy or kitten.

Never meet someone in a random location to purchase an animal, it could be stolen or from a puppy mill. This is not the right path to finding your new best friend. Take the time, be patient and the right one will come along. Follow your instincts and walk away from any situation that does not seem professional or above board.

Call us once you have found a new pet, we can help to guide you and to advise of the next steps on the way to a healthy, happy new family member.

Written by: North Hill Animal Hospital



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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Wednesday, March 18, 2020:

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 905-857-5057. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan. If you do not have a cell phone please knock our door to let us know you have arrived and then return to your vehicle.

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.

3. If you are ordering food or medications, please allow 3-5 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.

4. For the time being, we are not accepting cash as payment. Instead, we are taking payments over the phone.

5. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at North Hill Animal Hospital