We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.


How to Brush your Dogs Teeth By Bonnie Kemp, H.Bsc


  • A toothbrush or finger brush
  • Pet friendly toothpaste
  • Patience!


1 . Before using any of the above mentioned tools, get your dog used to you touching their face, opening their mouths, lifting their lips, and maneuvering their heads.

2. After they are comfortable with this, it is important to get them accustomed to you touching and rubbing their teeth. Consider dipping your finger in something yummy, like low sodium chicken broth. Let them lick it off your finger first, and then lift their lip and rub your finger on their teeth along the gum line.

3. Once they are used to this process you can add a small amount of toothpaste to your finger and use this to rub their teeth and gums. It comes in many flavours so find one that both you and your dog enjoy!

4. After some time you will be able to easily transition over to a toothbrush for more effective brushing.

Try and brush all of your pets teeth as best as possible, including the incisors, canines, premolars, and molars. It is often too difficult to brush the inside walls of the teeth, but if your dog will let you than go for it! Otherwise, focus mostly on the parts of the teeth you can see.

If you would like an in-person tutorial for brushing your dog’s teeth, book your no-charge pet dental exam before the end of March 2015. Our technicians examine your pet’s month and do a full step-by-step demonstration.


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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Wednesday, March 18, 2020:

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 905-857-5057. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan. If you do not have a cell phone please knock our door to let us know you have arrived and then return to your vehicle.

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.

3. If you are ordering food or medications, please allow 3-5 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.

4. For the time being, we are not accepting cash as payment. Instead, we are taking payments over the phone.

5. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at North Hill Animal Hospital