Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
One of the ways to help prevent build up of plaque which holds bacteria and will eventually turn into the dreaded tartar, is to offer our dogs hard things to chew on. The chewing action helps to chip any built up tartar off and wears away at the daily plaque build up. Certain foods, rawhide strips and rawhide bones, carrots and plain old tree branches can act as plaque and tartar removers.
There are many other things that our dogs like to chew on that are too hard for their teeth. Bones, antlers, nylabones, whole ice cubes are all hard enough to damage and even break teeth. In order to determine if a potential chew toy is too hard for your dog, practice the “Knee Cap Rule”. This rule was first coined by a good friend of mine, Dr. Fraser Hale of Hale Veterinary Clinic in Guelph. Dr. Hale is a veterinary dentist and he is a vast source of information on all things related to teeth.
According to Dr. Hale, to test whether a potential item is too hard for your dog’s teeth, take the item (bone, antler etc.) and hit your own knee cap with it. If it hurts, it is too hard and should not be given to your pet. If you have any questions on appropriate chew items, please call us at 905-857-5057.
How do I know if my dog's problem is due to separation anxiety?
Separation anxiety describes dogs that usually are overly attached or dependent on family members. They become extremely anxious and show distress behaviours such as vocalization, destruction, or house soiling when separated from the owners.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 19, 2020 some restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call 905.857.5057. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are OPEN with the following hours:
- Monday: 8:00 am - 6:00 pm - Tuesday: 8:00 am - 8:00 pm - Wednesday: 8:00 am - 6:00 pm - Thursday: 8:00 am - 8:00 pm - Friday: 8:00 am - 6:00 pm - Saturday: 8:00 am - 2:00 pm - Sunday: CLOSED
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at North Hill Animal Hospital