We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.


Bad Breath in Pets

I love my dogs and cats especially because of all the kisses (licks) I get. Recently there has been a smell left on my hands where I have been licked and when I examined my dog’s mouth there was a horrible odor. The mouth odor of dogs and cats should not be offensive, granted they can have a little different breath after eating but that lasts only 30 minutes or so. Breath that smells like rotten eggs, the garbage or worse is definitely not normal.

Dogs and cats, just like us develop plaque on their teeth every day. This plaque holds bacteria and this bacteria feeds on the food animals eat. This bacteria-laden plaque causes the bad breath and can damage the gums and other tissues that hold teeth in place. The longer the plaque stays on the teeth, the more damage is done. This bacteria in the plaque infects the gum tissue beside the tooth and starts to damage the ligaments keeping the tooth solidly in place. When the plaque as bee on the tooth for 3-4 months, it starts to change into tartar, a yellow to brown crust which is stuck to the tooth. Tartar creates an environment without oxygen and this allows more damage to be done to the gums and surrounding bone. Eventually there is so much damage an abscess forms at the root of the tooth the tooth dies and is lost. This is a painful process and if you have ever had to have a root canal treatment for an abscessed tooth, you know the pain infected teeth can cause.

Usually animals don’t complain about these painful teeth as they are being lost. Animals, including our dogs and cats keep on eating so, we have to use that bad smell as an indication of disease in the mouth. When you first smell that unpleasant odor and no longer want your pet to lick you, that is the time to get a dental check- up. If there are problem teeth, they can be addressed before they are lost.

Call North Hill Animal Hospital in Bolton to book your pet’s free dental consultation with one of our technicians throughout the months of February & March. We are ready to assess your pet’s stinky breath!



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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Wednesday, March 18, 2020:

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 905-857-5057. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan. If you do not have a cell phone please knock our door to let us know you have arrived and then return to your vehicle.

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.

3. If you are ordering food or medications, please allow 3-5 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.

4. For the time being, we are not accepting cash as payment. Instead, we are taking payments over the phone.

5. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at North Hill Animal Hospital