Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
If you are planning to have a cat, or you want to make sure your current feline companion is kept happy and healthy, there are a few things you could do to make their indoor environment an appealing one.
They should have a room or an area that they can call their own. They should be able to access their food and water easily. Have a litter box (or two – there should be one more litter box than there are cats in the house), a bed where they can rest and relax in, a scratching/climbing post to enact their natural behaviour, a window to look out of, and some toys.
Their food bowls and litter boxes should be placed away from appliances and air ducts that could come on unexpectedly, and locate them such that another animal (human included) cannot sneak up on them while they use it. If they get frightened by the noise, they may not want to go to that area, which could lead to some unwanted behaviour (such as soiling the floor or other areas of the house).
Ensure their food and water is kept fresh and in clean bowls. The fresher their food is, the more appealing it would be. Make sure their food source is also sealed well to avoid it going stale. If it doesn’t smell good, they won’t eat it.
Clean out litter boxes daily. Cats are sensitive to smells, and if the box is dirty for too long, they may seek other places to do their business. Cleaning the litter box daily will also show you if there are any changes in their urination or defecations, which would indicate an underlying medical condition.
Provide them with an area where they can scratch. Cats naturally scratch as a way of marking their territory (or managing their manicures). By providing them with an acceptable outlet, it would keep them from damaging your furniture or other things.
Provide them with places to climb and perch, or have easy access to look out the window to see the world.
Plan routine visits to the veterinarian. We should be seeing our feline friends at least once a year to make sure they are kept happy and healthy. Cats hide diseases well, and it is important to catch things early to avoid hefty medical bills.
For more information on how we can provide enrichment to our feline friends, click here to visit the Indoor Pet Initiative.
If you have any questions, give us a call at 905.857.5057.
How do I know if my dog's problem is due to separation anxiety?
Separation anxiety describes dogs that usually are overly attached or dependent on family members. They become extremely anxious and show distress behaviours such as vocalization, destruction, or house soiling when separated from the owners.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 19, 2020 some restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call 905.857.5057. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are OPEN with the following hours:
- Monday: 8:00 am - 6:00 pm - Tuesday: 8:00 am - 8:00 pm - Wednesday: 8:00 am - 6:00 pm - Thursday: 8:00 am - 8:00 pm - Friday: 8:00 am - 6:00 pm - Saturday: 8:00 am - 2:00 pm - Sunday: CLOSED
NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at North Hill Animal Hospital